Direct Billing Assessment & Treatment Sessions
Fees are $170/60 minute session. Approximately 50 minutes are spent directly with the child, with approximately 10 minutes indirectly completing required documentation. Fees are subject to change with notice.
As of January 1, 2025 fees will increase to $180/session.
Payment Policy
We accept payment by credit card, cheque or interac e-transfer. Payment is due at the time of service. Failure to submit payment may result in losing your child’s spot in our schedule.
Scheduling, Cancellation & No-Show Policy
Milestone’s Occupational Therapy for Children places a high priority to your scheduled appointments to ensure timely and effective care. The viability of our practice depends on our therapist’s schedule operating at optimal capacity. Despite our best efforts, short notice cancellations and no shows often leave an un-utilized spot in the therapist’s schedule that could benefit another child or family. Please be mindful that our waiting list is extensive with families waiting many months for our services.
By scheduling an appointment, you agree to the following scheduling, cancellation and no-show policy:
1. Cancellation Notice: We require a minimum of 48 hours notice for appointment cancellations. You can cancel or reschedule your appointment by contacting us at 306-280-8565, by email to hello@milestonesot.ca or through your Jane online booking account up to 48 hours prior to your scheduled appointment.
2. No-Show Policy: Failure to attend a scheduled appointment or cancellation with less than 48 hours notice will result in a charge for the full fee of the session regardless of the reason. Email and text reminders are sent 48 hours and 24 hours prior to your scheduled appointment to confirm.
3. Acknowledgment of Priority: By booking appointments with Milestones, you acknowledge that you place high priority on attending all scheduled sessions barring unforeseen urgent circumstances such as significant illness. Unforeseen circumstances do not include reasons such as "I forgot”, “we got our wires crossed”, or “my child has a field trip”. Email and text reminders are sent for each appointment to ensure your appointments are confirmed. Speculative scheduling (i.e. holding spots just in case with frequent last minute cancellations) is closely monitored. We reserve the right to discontinue services should this be observed.
4. Financial Responsibility: You accept financial responsibility for the full session fee in the event of a no-show or late cancellation, regardless of the reason as outlined above.
This policy ensures that we can effectively manage our schedule to accommodate all clients and provide consistent care.
Thank you for your understanding and cooperation.
Privacy Policy
Introduction
Milestones Occupational Therapy for Children is committed to protecting the privacy and confidentiality of personal health information (PHI) that we collect, use, and disclose in our pediatric occupational therapy practice. This Privacy Policy outlines how we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Health Information Protection Act (HIPA) of Saskatchewan, and other applicable privacy legislation.
1. Collection of Personal Health Information
We collect personal health information necessary to provide quality care and services to our clients. This information may include, but is not limited to:
- Name, address, and contact information
- Health history, medical records, and assessments
- Information about the child’s development, family, and educational history
- Relevant information from other healthcare providers
2. Use of Personal Health Information
The personal health information we collect is used for the following purposes:
- To provide appropriate and effective occupational therapy services
- To communicate with clients and their families regarding care plans and progress
- To collaborate with other healthcare providers and professionals involved in the child’s care
- To fulfill legal and regulatory obligations
- For billing and administrative purposes
3. Disclosure of Personal Health Information
We will only disclose personal health information to third parties in the following circumstances:
- With the explicit consent of the client or their legal guardian
- When required by law, such as in cases of mandatory reporting or court orders
- To other healthcare providers or professionals involved in the child’s care, when necessary, for treatment purposes
- To insurance companies or other entities for billing purposes, with the client's or guardian's consent
4. Safeguards and Security
We take the following measures to protect personal health information:
- Maintaining secure physical, electronic, and administrative safeguards
- Limiting access to personal health information to authorized personnel only
- Implementing confidentiality agreements with staff and contractors
- Regularly reviewing our privacy practices and updating them as necessary
5. Access to and Correction of Personal Health Information
Clients and their legal guardians have the right to access their personal health information and request corrections if they believe the information is inaccurate or incomplete. Requests should be made in writing, and we will respond within a reasonable timeframe, in accordance with applicable laws.
6. Retention and Destruction of Personal Health Information
We retain personal health information for the duration required by law and professional guidelines. When it is no longer needed, we securely destroy or anonymize the information to protect client privacy.
7. Privacy Officer
We have appointed a Privacy Officer responsible for ensuring compliance with this Privacy Policy and handling any privacy-related inquiries or complaints. If you have any concerns or questions about how we handle personal health information, please contact:
Stephan Bourassa BMR(OT), OT Reg. (Sask)
Owner, Milestones Occupational Therapy for Children
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
9. Consent
By receiving services from Milestones Occupational Therapy for Children, you consent to the collection, use, and disclosure of your personal health information as described in this Privacy Policy.
Reports
Due to the high demands on our time, we focus on providing direct intervention for our clients. We therefore do not routinely generate reports as this takes significant time in our schedule that can be better utilized providing direct assessment or treatment. All data is retained for all assessment and treatment activities. Generic reports are often filed under "G". However, there is a time and place for a well written, strategic, and targeted report. When this need arises we are happy to schedule time to write a report. A well written report takes a minimum of 1 hour and up to 3 hours to write. The cost of report writing is billed at the current session rate.
Consultation
Fees for offsite consultation services provided within Saskatoon city limits are quoted on a case by case basis depending on the nature of the requested service. We are happy to provide a quote for services.
Public Speaking, Seminars, Workshops
Fees for professional services in the areas of public speaking, seminars and workshops are quoted on a case by case basis. Please contact us to discuss your needs and the type of speaking engagement your organization requires. We are pleased to discuss your unique needs and provide a quote that may include travel, custom presentation development etc.